Flow Africa SaaS booking platform for Kenyan SMEs
🔒 No commitment 💳 100% M-Pesa 🇰🇪 100% Kenya 📊 Calculateur ROI

Grow your business with Flow Africa

Flow Africa helps micro and small businesses in Kenya digitize their operations, grow their client base, and increase revenue.

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What is Flow Africa? Flow Africa is a Kenyan SaaS software that allows salons, spas, barbers, clinics and small businesses to manage their bookings 24/7, collect payments via M-Pesa, build customer loyalty and get a professional website. From 2,000 KES excl. VAT per month, no commitment.

What is Flow Africa?

Flow Africa is a digital management platform designed specifically for micro and small businesses in Kenya. It combines in one tool 24/7 online booking, M-Pesa mobile payment, staff management, a loyalty program, a customer review system and a professional responsive website.

Unlike foreign software, Flow Africa is built for the Kenyan market: interface in English, Swahili and French, native integration with Safaricom M-Pesa, compliance with the Kenya Data Protection Act (2019), data hosting on servers located in Nairobi, and customer support based in Kenya. Flow Africa serves both consumer-facing businesses (beauty, wellness, health) and professional service providers (lawyers, architects, accountants, consultants and other liberal professions).

How Flow Africa works

  1. Sign up: create your account, add your services and staff.
  2. Share your booking link: clients book 24/7 from your website or WhatsApp.
  3. Get paid via M-Pesa: payments go directly to your M-Pesa account.
  4. Grow with loyalty: reward repeat clients and collect reviews automatically.

Who is Flow Africa designed for?

Flow Africa is designed for all Kenyan small businesses that take appointments or sell services. Here are the most represented sectors:

💇

Beauty & wellness

Beauty salons, spas, barbers, hairdressers, massage therapists and wellness centers across Kenya.

⚖️

Liberal professions

Lawyers, notaries, architects, accountants, tax advisors, engineers and business consultants.

🩺

Health & paramedical

Dentists, physiotherapists, psychologists, nutritionists, nurses, veterinarians and private clinics.

📚

Education & training

Tutors, private teachers, language schools, driving schools, coaches and training centers.

🛠️

Trades & home services

Plumbers, electricians, mechanics, repair workshops, photographers, cleaners and home service providers.

🛍️

Retail & local commerce

Boutiques, pharmacies, restaurants, food vendors, fitness studios and any small business taking bookings.

Why Flow Africa vs. foreign booking software?

Unlike global booking platforms, Flow Africa is built for Kenya:

  • 100% M-Pesa native — no card required, no currency conversion.
  • KES pricing — from 2,000 KES HT/month, no USD conversion.
  • Kenyan law compliant — KRA eTIMS, Kenya DPA 2019.
  • Local support — Nairobi-based team, EN/SW/FR.

Where is Flow Africa available?

Flow Africa is used by merchants in Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Thika and across all 47 counties of Kenya. Customer support is provided from Nairobi in English, Swahili and French.

Frequently asked questions about Flow Africa

What is Flow Africa?

Flow Africa is a Kenyan SaaS software that allows micro and small businesses to manage their bookings 24/7, collect payments via M-Pesa, build customer loyalty and get a professional website. From 2,000 KES excl. VAT per month, no commitment.

How much does Flow Africa cost in Kenya?

Flow Africa offers 4 monthly plans: Starter at 2,000 KES excl. VAT, Premium at 4,771 KES excl. VAT, Elite at 5,630 KES excl. VAT, and Elite+ at 645 KES excl. VAT per employee. All include a professional website, 24/7 online booking and M-Pesa integration.

Does Flow Africa work with M-Pesa?

Yes. Flow Africa integrates Safaricom's official M-Pesa API. All customer payments are sent directly to the merchant's M-Pesa account, with no intermediary and no hidden fees.

Is Flow Africa available in Nairobi and across Kenya?

Yes. Flow Africa is available in Nairobi, Mombasa, Kisumu and all 47 counties of Kenya. Customer support is provided from Nairobi in English, Swahili and French.

Can I cancel my Flow Africa subscription at any time?

Yes. All Flow Africa plans are commitment-free. You can cancel your subscription at any time, with no fees or penalties, directly from your dashboard.

Is Flow Africa compliant with Kenyan law?

Yes. Flow Africa complies with the Kenya Data Protection Act (2019) and meets Kenya Revenue Authority (KRA) requirements, including eTIMS invoicing. Data is hosted on servers located in Kenya.

How long does it take to set up Flow Africa?

Initial Flow Africa setup is handled by a dedicated consultant who supports each new merchant in setting up the account, website and services. Timing depends on each business's configuration.

Does Flow Africa provide a professional website?

Yes. Every Flow Africa plan includes a professional responsive website, mobile-optimized, with an integrated booking system, service presentation and customer reviews.

Why choose Flow Africa?

Everything you need to run your business smoothly in one place.

📱

Smart booking

Let clients book appointments 24/7. No more phone tag or missed opportunities.

💳

M-Pesa integrated

Accept payments instantly via M-Pesa. Secure, fast, and trusted by millions.

👥

Staff management

Manage your team, track performance, and assign services effortlessly.

🎁

Loyalty programs

Reward your best clients and keep them coming back with smart loyalty campaigns.

📊

Analytics & reports

Know your business better with real-time insights and performance metrics.

🌐

Professional website

Get a beautiful, mobile-friendly website that showcases your services.

🔒

Secure & Reliable

Your data is protected with enterprise-grade security, encrypted in transit and at rest.

⏱️

24/7 Customer Support

Our dedicated support team is available around the clock to help you succeed.

📈

Business Growth

Proven strategies and tools to help you attract more clients and increase revenue.

🎯

Recommendation Program

Refer other merchants and earn extra SMS or a discount on your subscription every month!

📩 Ready to see Flow Africa in action?

Book a free demo and discover how we can help you digitize your business, attract more clients, and boost your revenue.

📅 Request a Demo

📊 Calculate your ROI

See how much you can save and earn with Flow Africa.

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✨ And you also get:

📲 Receive these results by SMS

Simple, transparent pricing

Choose the plan that fits your business. No hidden fees.

Popular

Starter

Ideal for small businesses

— KES
—
/ month
  • 👥Max 3 staff members
  • 📱Basic SMS notifications
  • 🌐Professional website included
  • 💳M-Pesa payments integrated
  • 🎁Loyalty program
🚀 Choose this pack

Elite

For large businesses

— KES
—
/ month
  • 👥7 - 9 staff members
  • 📱Custom SMS notifications
  • 🌐Professional website included
  • 💳M-Pesa payments integrated
  • 🎁Loyalty program
  • ⭐Staff reviews management
  • 📊Customer data export
🚀 Choose this pack
⭐ Elite+

Elite +

For large teams (10+ staff)

— KES
—
/ month / staff
  • 👥Up to 10+ staff members
  • 📱Custom SMS notifications
  • 🌐Professional website included
  • 💳M-Pesa payments integrated
  • 🎁Loyalty program
  • ⭐Staff reviews management
  • 📊Customer data export
  • 👨🏿Dedicated consultant (a human, not a robot!)
🚀 Choose this pack
🎯 Check your recommendation program to pay less or get extra SMS every month

SMS packs

Keep your clients informed with affordable SMS notifications.

100
250 KES
HT: 215.52 KES
250
550 KES
HT: 474.14 KES
500
950 KES
HT: 818.97 KES
750
1,250 KES
HT: 1,077.59 KES
1,000
1,500 KES
HT: 1,293.10 KES

What our clients say

Real stories from real businesses using Flow Africa.

★★★★★

"Flow Africa transformed my salon business. I went from 5 to 20 clients per day in just 3 months!"

👩
Grace M.
Salon Owner, Nairobi
★★★★★

"The M-Pesa integration is a game changer. I get paid instantly and never miss a booking."

👨
David K.
Barber Shop, Mombasa
★★★★★

"I love the loyalty program feature. My clients keep coming back and referrals have doubled!"

👩
Faith W.
Spa Owner, Kisumu

Frequently asked questions

Everything you need to know about Flow Africa.

How does Flow Africa work?

▾
Flow Africa is a complete digital platform for micro and small businesses. You can manage bookings, staff, payments via M-Pesa, loyalty programs, and get a professional website.

Is M-Pesa integration secure?

▾
Yes! We use the official M-Pesa API with enterprise-grade security. All transactions are encrypted and follow Kenyan financial regulations.

Can I cancel my subscription anytime?

▾
Absolutely! You can cancel your subscription at any time with no questions asked. No hidden fees or penalties.

Do you offer support?

▾
Yes! We offer 24/7 support via WhatsApp, email, and phone. Our team is based in Kenya and ready to help.

About the Flow Africa team

Flow Africa is a Kenyan SaaS company founded in Nairobi in 2026. Our team combines expertise in mobile payments (Safaricom M-Pesa), cloud software, and small business operations across Kenya. We serve merchants in all 47 counties, in English, Swahili, and French.

📩 Request a demo

Tell us about your business and we'll get back to you within 24 hours.

Ready to grow your business?

Join hundreds of Kenyan businesses already using Flow Africa to digitize their operations and boost revenue.

📅 Book a free demo